NumXL Support Desk
Home
Submit a request
Check your existing requests
Topics
/
FAQ
Overview
|
Recent
Microsoft Excel
(14)
»
Can I setup a defined name for a formula in Microsoft Excel?
I have just installed the add-in, but a security warning appears in the toolbar now.
Which versions of Excel are compatible with your Add-ins?
Installation
(7)
»
I'm having trouble installing your product. Where can I get support?
The installer doesn't start. Instead, Windows says the file is corrupted.
Can I use your product on a Virtual Machine (VM)?
General
(13)
»
If a feature is not listed, can I ask you to develop it?
What do I need to know to use NumXL?
How often does Spider Financial release new versions of NumXL?
Sales
(11)
»
Where can I purchase NumXL?
Can I get a hard copy of the software on a CD or DVD?
Do you accept Purchase Orders (PO)?
Support
(5)
»
Is there a dedicated customer service to registered customers?
How do I allow access to a Remote Desktop session?
What is on-demand remote desktop support?
Licensing
(17)
»
The direct license activation is not working; I am behind a corporate proxy/firewall server.
License activation fails for name with special character(s)
May I access the VBA code in NumXL? Can I modify it?
Functions
(14)
»
Does NumXL support Hodrick-Prescott Filter for trend extraction?
When I try to use the calibration icon, an error message pops stating that solver is not found.
How do I test whether a given time series is just noise?
Online Store
(3)
»
Is the online order process secure?
How long will it take to get the software after purchase?
What payment method can I use?
SDK
(1)
»
How can I download the SDK in one step?
FAQ
