NumXL Support Desk
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Microsoft Excel
(14)
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Can I setup a defined name for a formula in Microsoft Excel?
I have just installed the add-in, but a security warning appears in the toolbar now.
Which versions of Excel are compatible with your Add-ins?
Installation
(9)
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Install NumXL on CITRIX Server
Installer integrity check failed?
I'm having trouble installing your product. Where can I get support?
General
(13)
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If a feature is not listed, can I ask you to develop it?
What are the system requirements for installing NumXL?
What do I need to know to use NumXL?
Sales
(12)
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Do you accept Purchase Orders (PO)?
Where can I view a list of NumXL features?
Can my company sign an enterprise license agreement (ELA) with Spider Financial?
Support
(5)
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Is there a dedicated customer service to registered customers?
How do I allow access to a Remote Desktop session?
What is on-demand remote desktop support?
Licensing
(19)
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I have an annual NumXL license, can I upgrade it to a perpetual license?
I requested a 30-day trial license key, but I've never received it.
The direct license activation is not working; I am behind a corporate proxy/firewall server.
Functions
(15)
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Where is X-12-ARIMA?
Does NumXL support Hodrick-Prescott Filter for trend extraction?
When I try to use the calibration icon, an error message pops stating that solver is not found.
Online Store
(3)
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Is the online order process secure?
How long will it take to get the software after purchase?
What payment method can I use?
SDK
(1)
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How can I download the SDK in one step?
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