I have installed NumXL on my machine, and at the last step, I requested a free 14-day trial license key: I entered my name and email address. I waited for the license key to arrive, but it never did. What is wrong?
I have installed NumXL on my machine, and at the last step, I requested a free 14-day trial license key: I entered my name and email address. I waited for the license key to arrive, but it never did. What is wrong?
Comments
This can be traced into two primary causes:
First, allow 5-10 minutes for the email to arrive, then check your Junk/Spam mail folders for an email from support@numxl.com. If you can't find one, launch our License manager (Start menu --> NumXL --> License Manager), check your email address (stored in license manager), and submit another request.
If you believe that you have done everything correct, and you have yet to receive the trial key, contact us at support@numxl.com for assistance.
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