Email download link unsuccessful


Why is the download link in the email unsuccessful?


The download starts without a problem, but when the download process reaches 99%, an error pop-up window appears, saying "it cannot copy the file: unable to read the original file or disk".

Although the download setup program is securely digitally signed, we have experienced this issue with users who sit behind a restrictive firewall or proxy. The problem does not occur when we use a direct link. As a workaround, please email and we'll send you a direct link to the latest product.


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