Bug Reports

Question:

I found a bug! Where do I send the report?

Answer:

If you found a bug, please email us or post it on our help desk. (You will receive a ticket number so you can also track the progress of the bug).

Please report as much detail as possible, eg:

  1. Operating System;
  2. Excel version (i.e. 2007, 2010, 2013, 2016, 2019, 365, etc.)
  3. Attach the Excel file;

We highly recommend that you review outstanding open issues, frequently asked questions, and forums before you open a new issue. This will help both of us to get a faster response and resolution.

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