Money back guarantee

Answer:

We offer a 30-day unconditional money-back guarantee for all add-ins. If you are unhappy with your purchase, we will cheerfully issue a full refund.

When our client requests a refund, he often contacts us for help. We perform the installation and help him learn and configure our software, and he becomes one of our most satisfied clients. We understand that, even after evaluating the demo and using the software on your machine for several weeks, it may not be the right choice for you. Although we are open to accepting returns of our software, we are confident that you’ll love our product.

To request a refund, please contact us with your purchase details within thirty (30) days of the purchase date. Please include your order number (sent to you via email after placing your order) and, optionally, explain why you’re requesting a refund. Refunds are processed within 21 days.