On-demand support


What is on-demand remote desktop support?


Remote Desktop™ is a remote support tool that enables instant, secure, and trouble-free connections between remote computers over the web and to any point on the globe.

Using state-of-the-art remote desktop software (WEBEX) from CISCO, our support team can quickly view, diagnose, and fix remote desktops without installing software.

  • Remotely control any desktop anywhere in the world
  • Send and receive text chat messages

To get started, do the following:

  1. Contact our support line through email (support@numxl.com) or Online Live Support.
  2. Your NumXL support representative will create a remote session and send you an invite email.
  3. Once you receive the invite email, follow the instruction in the invite email
  4. That is all. You and Our support representative are in an online meeting.


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