License Validity and Renewal Fees

Question:

For how long can I use my license? Are there annual or renewal fees?

Answer:

NumXL licensing comes in two forms: perpetual and subscription.

For a perpetual license, you purchase the add-in once and use it permanently. Your license is valid forever. You get all minor updates for free. Major upgrades (e.g., from version 1.5 to version 1.6) and premier support are free for one year. After the first year, customers will have access to the NumXL software forever, however, the premier support will expire.

For an annual subscription license, your license is valid for one year. During this year, you receive all minor and major updates and access to premier support at no extra cost.

For a monthly subscription license, your license is valid for one month. During this month, you receive all minor and major updates and access to premier support at no extra cost.

 Warning

Premier support is no longer bundled as part of the NumXL Perpetual License as of June, 10th 2022. The Perpetual License still comes with FREE 12 months of Premier Support, but it can no longer be renewed. Please check this blog or contact NumXL support for more information.

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