Question:
For how long can I use my license? Are there annual or renewal fees?
Answer:
NumXL licensing comes in two forms: perpetual and subscription.
You purchase the add-in once for a perpetual license, which allows you to use it permanently. Your license is valid forever. You receive all minor updates at no additional cost. Major upgrades (e.g., from version 1.5 to version 1.6) and premier support are free for one year. After the first year, customers will have permanent access to the NumXL software; however, premier support will expire.
An annual subscription license is valid for one year. This year, you receive all minor and major updates, as well as access to premier support, at no additional cost.
A monthly subscription license is valid for one month. This month, you receive all minor and major updates and access to premier support at no extra cost.
Warning
As of June 10th, 2022, Premier support is no longer bundled as part of the NumXL Perpetual License. The Perpetual License still includes free 12 months of Premier Support, but it cannot be renewed. Please refer to this blog or contact NumXL support for further information.
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