Premier support is no longer bundled as part of the NumXL Perpetual License as of June, 10th 2022. The Perpetual License still comes with FREE 12 months of Premier Support, but it can no longer be renewed. Please check this blog or contact NumXL support for more information.
I purchased a NumXL license before April 1, 2012. How does the new annual license affect me?
Customers who purchased a perpetual license before April 1 will not be affected by the introduction of the new annual license scheme.
As of April 1, 2012, New NumXL customers can choose between the original NumXL perpetual license or an annual (subscription) license at a reduced price. Both licenses come with 12 months of premier support and software updates free, though it expires after one year for perpetual licenses and cannot be renewed.