Perpetual Premier Support

 Warning

Premier support is no longer bundled as part of the NumXL Perpetual License as of June, 10th 2022. The Perpetual License still comes with FREE 12 months of Premier Support, but it can no longer be renewed. Please check this blog or contact NumXL support for more information.

Question:

I bought a perpetual license last year, but do I have to renew my Premier Support?

Answer:

As part of the perpetual license package you receive 12 months of free premier support, and every year you will be asked if you would like to renew the premier support.

If you decide to not renew the NumXL Premier Support, your use of NumXL will not be affected by the expiration of the premier support and update services. However, please be aware that you're forfeiting all access to any future NumXL updates, versions, and bug fixes.

If you cancel and decide that you would like to have the new version of NumXL, you will need to buy the license again.

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