Site Licenses

Answer:

Yes, we do!

A site license is a single license key given to a company or organization with five or more users. You may be eligible for bulk and academic discounts depending on the number of users and organizations. You can find our academic discounts for site licenses on our website.

What is the minimum number of users required for a site license?

We can create a site license that'll give you the flexibility to add future users if you are unsure of the exact number you'll need.

How do you support a site license?

Please direct all support through the primary contact person designated by your company or organization. You can reach us at support@numxl.com or via our online chat on numxl.com. Please keep your license key handy so we can quickly look up your account.

Billing

A site license will only have one primary contact for billing purposes. We will bill based on the number of users required. A customer can increase the number of users at any time, and we'll bill for the new users on a prorated basis up to the next renewal date. A customer can also reduce the number of users, but the cost difference will not take effect until the next renewal. We do not offer any partial refunds or customer credit. The customer will also be billed directly by us, not through our reseller, annually, two weeks before expiration.

What types of payment do you accept?

We accept a wide range of payment methods, including credit/debit cards, checks, wire transfers, and PayPal. Please note that the processing time for your payment will vary depending on the chosen method. 

How do I get started?

Please have the primary contact email support@numxl.com with the number of users who would like a license. We will then send you a detailed invoice indicating the number of users.

Once we confirm payment of the invoice, we will issue your license key, which you can then send to the relevant users.

Activation

Please download our software depending on the bit requirements of your Excel. Please ensure that Excel is closed before running the installer. After running the installer, please insert the license key and the email address associated with the site license, and then continue through the screens. The next time you open Excel, NumXL will be there waiting for you!