Resellers

• What are resellers financially responsible for?
• Reseller Process
• Does Spider Financial have a reseller program?
• Where is the product shipped out from?
• What payment methods do you accept?
• What kind of media does this have? CD-ROM /USB /Download?
• Do I get a discount as a reseller?
• To purchase your products with academic price and/or student price, do you have any restrictions of the source of funding?
• How can I purchase or request a quote for a new NumXL subscription?
• How can my customer receive technical support?
• For download orders, can you send us download/license info to our company email address? Then, we would like to forward download/license info email to our end-user customer.
• Do you require the end user information or a signed License Agreement from the user, when ordering?
• Some manufacturers require purchasing their maintenance/support programs when we purchase their product. Is yours optional or mandatory?
• Does the license belong to the registered user (meaning the registered user is the only person who can use the software), or a machine (meaning the software can be shared with other people who use the machine)?